Ice Towel Instant Cooling Reusable
- Regular price
- £10.40 GBP
- Regular price
- Sale price
- £10.40 GBP
- Unit price
IN STOCK: Shipping in 5-10 business days.
To return a purchase, your items must meet the following conditions:
1, Items purchased with a promo-code or on sale cannot be returned; size exchanges only.
2, Be in its original, unused, unaltered and unwashed condition. We reserve the right to reject any returns/exchanges that have perfume/scent of any kind, makeup/deodorant stains or is dirtied in any way.
3, Be returned with original tags, packaging and unaltered with.
4, Be dropped off at your local post office within 7 days of your delivery date.
- Refunds exclude the original shipping cost.
- We are not responsible for return shipping fees.
How do I return?
- Visit our returns centre
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- Once your request is approved, you will get a confirmation email with shipping guidelines
The item I received is damaged?
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
Can the items be exchanged?
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
What are the refund options?
The following refund options are supported:
- Refund to the original payment method
- Refund to store credit (if applicable)
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.
How soon will I get my refund?
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us here:
Your order will be prepared for you after receiving your payment which is usually the same day. When payment is fulfilled we will ship your order to anywhere in the world for free! We are unable to make any changes or cancellations once the order has been placed. Please note that during high volume sales periods or new range releases there may be minor delays. We appreciate your patience during this time.
Please see below the estimated shipping time for each country. Don't see your country on the list? Don't worry, just send us a email and we will make sure to let you know the estimated shipping times for your country.
Shipping times listed are an average of current shipping times excluding 3 day processing, weekends and any delays due to the COVID-19 crisis.
The UK 5-9 Days
France 7-11 Days
Germany 6-12 Days
The Netherlands 9-15 Days
The US 7-12 Days
Austria 6-14 Days
Italy 9-13 Days
Sweden 12-16 Days
Japan 5-16 Days
Belgium 10-14 Days
Australia 6-21 Days
Poland 10-13 Days
Greece 10-14 Days
Canada 12-17 Days
Lithuania 13-15 Days
Israel 12-15 Days
Norway 10-30 Days
Finland 11-14 Days
Denmark 11-19 Days
Switzerland 10-17 Days
Rest of the world 10-20 Days
Machine washable, wash inside out with similar colours at 30 degrees & do not tumble dry. Do not apply direct heat to decoration.
Due to our items not being pre-shrunk, please allow for some shrinkage after the first wash.
Please see sizing for UK, United States, Europe, and Australia.
If you're still unsure please reach out to us
We recommend sizing down for a more snug fit, and sizing up for a looser fit.
We also offer a 45 day Refund Policy for your peace of mind, because we all know how hard ordering the right size can be!